Privacy Policy | TIM CO., LTD.

(hereinafter referred to as "TIM") strongly recognizes the importance of protecting personal information and takes the utmost care in handling it. To this end, the Company has established a privacy policy for each of the services it provides, which stipulates how the Company acquires, uses, discloses, transfers, and stores personal information about users.

This "Privacy Policy" (hereinafter referred to as the "Privacy Policy") describes how we collect, use, disclose, transfer, and store the personal information of the users of the "IMAX" service (hereinafter referred to as the "Service"). This Privacy Policy sets forth how we collect, use, disclose, transfer and store the personal information of users of the Service (hereinafter referred to as "Users"). This Privacy Policy, together with the "IMAX Terms of Service", its accompanying regulations and guidelines, shall apply to the use of the Service.

Definition of Personal Information

In this Privacy Policy, personal information means personal information as defined in Article 2.1 of the Personal Information Protection Law, i.e., information about a living individual that can be used to identify the specific individual by name, date of birth, or other description contained in such information (including information that can be easily cross-checked with other information and thereby identify the specific individual). (This includes information that can be easily cross-checked with other information and thereby identify a specific individual.) (including information that can be easily cross-referenced with other information and thereby identify a specific individual).

Use of Acquired Information

The Service will use acquired user information for the following purposes

To provide the Service
For billing and billing calculations
For identification and authentication services
For marketing research, statistics, and analysis
For system maintenance and trouble-shooting
To contact you regarding use of the Service and to send important notices such as changes to our terms, conditions, and policies
To provide technical support and respond to inquiries
To prevent fraudulent or potentially illegal activities and to enforce the Terms of Service

Provision to Third Parties

In principle, this service will provide users' personal information to third parties only with the consent of the user, after specifying the recipient and the content of the information to be provided. However, in the following cases, the Service may provide users' information to third parties to the extent that it does not violate related laws and regulations.

When it is judged that the user will cause disadvantage to a third party
When it is especially necessary to improve public health or to promote the sound growth of children, and when it is difficult to obtain the user's consent
When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the user's consent may impede the execution of those affairs.
When disclosure of personal information is requested by a court of law, a public prosecutor's office, the police, or an agency with equivalent authority.
When the user himself/herself explicitly requests the disclosure or provision of personal information to a third party
When disclosure or provision of personal information is permitted by law
When personal information is provided in connection with the succession of business due to merger or other reasons, and is handled within the scope of the purposes of use before the succession.

Outsourcing of Personal Information Handling Operations

We may outsource part or all of our personal information handling operations. The Company will be responsible for the handling of personal information by the outsourced company.

Use of Statistical Data

We may create statistical data that is processed in such a way that individuals cannot be identified. The Company may use the statistical data without any restrictions.

Disclosure, Correction, Suspension of Use, etc. of Personal Information

In principle, only the user representative or the person in charge of the user (hereinafter referred to as "the person") may request disclosure, correction, addition, or deletion of personal information, suspension of use, or suspension of provision to a third party (hereinafter referred to as "disclosure of personal information, etc."). However, the Company may not respond to a request to change, etc. personal information in the following cases

When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
If there is a risk of significant hindrance to the proper implementation of our services
If it would violate other laws or regulations

In addition, we may not change personal information if it would require a large amount of money to do so, or if it is difficult to disclose personal information and we take alternative measures necessary to protect the rights and interests of the person in question.

Use of Cookies and Other Technologies

The Service may use cookies and similar technologies. Users who wish to disable cookies may do so by changing the settings on their web browsers. However, if you disable cookies, you may not be able to use some of the features of the Service.

Management of Personal Information Obtained

In order to prevent leakage, loss, or damage of personal information, etc., and to protect other personal information, etc., we take necessary and appropriate measures for the safe management of personal information, etc., such as restricting access to personal information files, limiting access to the minimum necessary number of authorized persons, and installing security software to prevent illegal access from outside. We will take necessary and appropriate measures for the safe management of personal information, etc.

Timing of acquisition of personal information

The provision of information to us is entirely voluntary. However, if you do not provide the requested information, we may not be able to provide normal service. We may use your e-mail address and phone number for reminder notification purposes in accordance with our Privacy Policy, even if you have not completed the transaction and are still in the process of entering information.

Inquiries about our Privacy Policy

If you have any questions or inquiries regarding the privacy policy of this service, please contact the following

Personal Information Protection Manager:Kenta HATOMI
Personal Information Inquiry Contact:TIM Co.
Address of Privacy Manager:4-5-7-101 Nakameguro, Meguro-ku, Tokyo
E-mail:customer.support@imax-tim.com
Reception hours:Weekdays 11-17 (except Saturdays, Sundays, and national holidays)

Revision of Privacy Policy

The Company will review its handling of users' personal information from time to time, and will strive for continuous improvement, and may revise this Privacy Policy from time to time as necessary. Any important revisions to this Privacy Policy will be posted along with the new Privacy Policy within the Service or on the website operated by the Company. Any revision of this Privacy Policy shall be applied from the time it is posted in the Service or on the website operated by the Company. In addition, when the Company makes changes to the content of this Privacy Policy that require the consent of users under the law, the Company shall obtain the consent of users individually in a manner separately determined by the Company.